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  1. Start Asset Service/Maintenance WITHOUT checking-in the Asset!

    It would be super helpful if we could start servicing an Asset without having to check it in. I understand that checking in the asset first makes sense because we would technically have the asset while we are servicing it, but 100% of the time when we have an asset that needs servicing we checkout a loaner asset to the user so it is already implied that the asset being serviced is in our possession. This workflow also makes it easier for someone to lookup a user in our inventory system and see that the user not only has a…

    11 votes
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      Hi

      You can already create service tickets on assets that are checked out. Open up the assets details page, go to the Services subtab and press Create Service Ticket. Is this what you’re looking for? Try it out and let us know.

      regards

    • COST PRICE field

      In the COST PRICE field under the ITEM tab, it would be convenient if we could enter letters too, not just numbers.

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      • 1 vote
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        • enable selection/deselection of columns/data fields for any report by admin

          As an Admin user i need to be able toe select/deselct the columns for any type of report, so that I can configure all reports according to the needs of my colleagues.

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          • allow administrators to Verify Possession for Staff Users

            At the moment, I see no way to Audit items that do not have QR codes.

            For example, we have a patrol member (Staff User) with a backpack, which does not have a QR code for practical reasons. He does not have a phone with the app installed, and is not allowed to log in to the web interface.

            How should the backpack be verified/audited? I would like a Admin user to be able to Verify the item for the Staff User, as the Admin user is the one with the app and login credentials.

            1 vote
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            • Dimensions

              Is there a place where I can globally change the dimensions from Imperial to Metric?

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              • Reservation printable

                The list of reservation should be printable for the Administator not just a email notification

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                  Hi Laura
                  There’s a report for Reservations under Reports → Miscellaneous Reports → Reservation Reports. You can filter it by the date range and the reservation status. Try it out and let me know if that works for you?
                  regards

                • Demo

                  Do you have a sales rep that can set up a webinar demo of the software? Thank you.

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                  • Editing custome filters

                    How can i edit/delete custom filters that have been previously created. is it allowed if you have the gold package?

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                    • Reminder of service needed on an asset

                      we have several tools that need certifications done and a reminder 1 month before they need certs would be helpful

                      3 votes
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                      • purge old reservations

                        Purge past reservations. At the asset view, why clutter the reservations listings with past reservations?

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                        • Add the ability to set DEFAULTS that will auto-populate the fields in a new Asset Service/Asset Maintenance

                          It would be great if we could enable default settings when creating a new service record. So when I put an asset into maintenance it would automatically populate our desired "Expected Completion Time" of 7 Days and it would auto-populate whomever the preferred vendor is for that type of item or even the preferred vendor for the company. Right now it is kind of annoying to be required to set an "Expected Completion Time" AND a start time because the start time should always be whatever it is currently and we actually do not care about the expected completion date.

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                            Hi Matthew, thanks for writing in.

                            While marking an asset into Service, you can just check the “Under Service Indefinitely” checkbox and that will omit the expected return date, putting it into indefinite service. Does that not work for you?

                            regards

                          • Add current total quantity of inventory

                            I am trying to add items to inventory and it will not allow me to pick total quantity on import. This is stock I already have so I don't want to the cost option. We should be able to edit quantity in order show amounts currently in stock when we are creating these items.

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                            • Hide the EZ office asset number

                              Our company marks our tools with numbers that we put in as asset identification numbers. EZ office has an "asset" number as well. This confuses alot of people. Is there any way you could hide the EZ office number or just move it somewhere people wont get confused by it?

                              Example: Our humidifier is marked with #1206, but in EZ office there is a number #989 and #1206, and people think that it is #989

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                              • Allow Staff to Make Bundles

                                Alot of our staff users have various bundles they want to put together. Is there a way that the staff users can create their own bundles or can that ability be created?

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                                • check in / check out

                                  I just want make check out the assets with the app from the Warehouse to a Technician. And then how can the technicians make the check in (confirmation that they received what I checked out)?

                                  My objective for this tool is to control (track/trace) the spare parts that I send from my warehouse to the 50 technicians which perform after sales service.

                                  I am the owner/admistrator and they are staff with limited acces of the assets

                                  Thanks!

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                                    1 comment  ·  Admin →
                                  • 1 vote
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                                    • Audit assets in storage

                                      We need to be able to "audit" items that are checked in. Items checked out are delivered to clients. Items not checked out are "checked in" to a storage facility. We would like to be able to set all items at storage to "Audit" so that a tech can scan and verify that these assets are actually at the storage facility.

                                      1 vote
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                                      • Background color

                                        Hi,

                                        It would be great if we could change the background color, now it looks like FB.

                                        Thank you

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                                          Hi Laura
                                          Thank you very much for the feedback. We do have future plans to improve the UI of EZOfficeInventory — I’ll forward your feedback to the team for consideration.
                                          Let us know if you’ve any other questions.
                                          regards

                                        • Checkout Acknowledgement

                                          When an item is checked-out, the member receiving the item receives an email. There should be an option to include policies, terms of accountability, and review of items for correctness and require the member to click a link resulting in a page for them to electronically sign or similarly acknowledge receipt of equipment and terms.

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