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  1. Zendesk by location

    We won't be using checkouts. I'm looking to use this to track permanent equipment in our Exhibits.

    1) Is there a way to turn off checkout/check in? We won't use it and it is distracting to other users I need to give access to the system.
    2) Is there a way to do Zendesk integration without checkouts? I did see another suggestion that said to create locations as members without emails, but that still doesn't allow me to tie Zendesk tickets to assets. It would be nice when creating a zendesk ticket to select a location and pull up all…

    1 vote
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      Hi
      That’s not possible at the moment. Zendesk tickets are tied to their custodians, which only happens through checkouts.
      Could you tell us more about what you’re trying to accomplish and why checkouts cant work with that?

      regards

    • Add navigation or "Back" option after editing an Item

      When editing a single item you are not able to navigate back to your previous search other than using the back in your browser

      EG: Select Filter and in my case select "Location" (location of equipment with be the Perth equipment)

      Make changes to the item, adding or removing etc... but when you are complete and have selected the update asset button you are unable to go back to your original filter search.

      2 votes
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      • Groups for Packages

        Allow packages to be organized into groups or have a label that can be associated to a package to better sort

        4 votes
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        • Reservations

          When I view all reservations it shows all assets reserved. Is it possible when a package is reserved for it to just show the package name that is reserved and not every asset within the package.

          3 votes
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          • Integration with Salesforce!

            Would love to be able to connect EZOffice with Salesforce, tying our assets to custom objects so that we can assign them to opportunities as related objects.

            3 votes
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              1 comment  ·  Admin →

              Hi
              Good news, we actually have a Salesforce integration in the works! We’re going through the last few rounds of checks and improvements before we release it. I’ve added your email so you’ll be informed when it rolls out!

              regards

            • Create Hyperlink in description box instead of url

              Need to be able to link to the vendors site or any page with a hyperlink rather then a url in the description boxes

              1 vote
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                1 comment  ·  Admin →
              • Hyperlink PO Number in a custom column to a digital scan uploaded doc

                IN my custom column PO Number I have the po numbers listed. It would be awesome if I could click on the PO Number in the column and have it open the digital scan of the PO I uploaded

                included in this would be mass edit link doc to selected rows in a selected column

                4 votes
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                • Square POS System

                  Has anyone integrated the Square POS system with your inventory system successfully to keep track of live inventory status?

                  1 vote
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                  • Use saved cart transactions as template for new cart

                    Be able to pull up an old cart transactions, add all the items to a new cart, make a few changes, change dates, locations, etc., and then book a new reservation. This would save a lot of time in booking reservations for recurring events

                    5 votes
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                    • Hyperlink in Column

                      How do I add a Hyper link to the column. IT is only showing the string of code rather then the Hyperlink. While viewing the item the hype link shows but when you go back to the asset tab it is just the code showing.

                      1 vote
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                      • 1 vote
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                        • Missing locations

                          there is no Paris France missing Paris
                          There is no Dublin Ireland Missing Dublin

                          Please add asap

                          1 vote
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                          • Export items print label data for commercial printing for current print queue, not all items

                            It would be nice to be able to export this for just the items in the print queue, instead of pdf or all items

                            1 vote
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                              Thank you for sharing this suggestion. This is was reviewed by the Product team and we feel that we might be able to implement improvements as more requests come in. Please check back in October/November and we should be able to provide an ETA around then.

                            • make it possible to rotate the logo for labels

                              I'd like to be able to rotate the logo image for the label maker

                              1 vote
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                              • Export just the items contained in a filter to 'CSV'

                                I see in your matches on the left it has already been brought up. We look forward to seeing it work that way. We can do a custom report it's just not as user friendly when using "Exact" or "Contains" when the name isn't known.

                                Very nice way to address input/questions. Thanks!

                                Ryan Cummings

                                1 vote
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                                • Using RFID with EZOI

                                  Is there direct or indirect way to use EZOI with RFID?

                                  1 vote
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                                  • cart

                                    I would love the ability to name a Cart (or reassign a different value to the Cart Number) and have it be displayed under "Cart Transactions."

                                    4 votes
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                                    • How do I delete bundles?

                                      I am trying to delete and asset and it will prompt me to delete from bundle. I go to bundles and nothing shows up.

                                      1 vote
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                                      • Color Coded Items

                                        Have the line background color or font color change if an item is out for service or unavailable.

                                        i.e. yellow for service/ red for unavailable

                                        3 votes
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                                          1 comment  ·  Admin →
                                        • Make Cart Transactions More Editable

                                          We try to plan our events weeks in advance, but often plans can change, or new events come up that might overlap on different pieces of equipment. We would like the ability to add/remove items from cart reservations, change dates, and maybe even move items between carts. For example, Event 1 is planned with Cameras A, B, and C. But then a week before Event 1 another event, Event 2, comes up on the same day. So now I need to reallocate Camera A to Event 2, and add Camera D to event 1 based on the needs/priorities of events.…

                                          6 votes
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                                            1 comment  ·  Admin →
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