333 results found
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1 vote
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1 vote
Hi Leon
Thanks for getting in touch. You can chose the label template every time you print labels. To do this, go to Notifications bell → Print Queue → unselect ‘Enable Single Step Printing’.
Now every time you print labels, they will keep on getting accumulated in the print queue. Once you have all the required ones in it, you can go to the print queue, chose a template and hit ‘Print All’.
Let us know if you have further questions.regards
EZOfficeInventory Support -
schedule service
Ability to schedule time in the future when asset is due for service. Tie into calendar and notification.
1 vote -
1 vote
Hi Leon
At the moment we do not support updating members in bulk. However it is already part of the medium term roadmap to have that completed.regards
EZOfficeInventory Support -
sending audit email
Hi I'm trying to audit all the assets/inventory that is checked out by a specific person. I was advised to go to items, change the filter to asset in custody of, chose the person and check off all the items, click action and request an audit. But I don't get an email or anything.... I need to be able to audit per person and have them be able to receive some sort of notification.
1 voteHi Samantha
After initiating an audit, the person who is the current custodian of the asset will receive an email alert to verify its possession (if they have the Alert configured). Please note the alert is enabled by default but can be disabled by the member themselves.
As soon as they complete a verification, you will receive an email if you have selected from the Alerts section ‘Audit Complete’ and not on a daily digest of alerts.
Alternatively you also head back to the Asset details page and view its state which will be marked ‘Available’ and NOT ‘Audit Requested’.regards
EZOfficeInventory Support -
Multiple Asset Identification Number Edits
Would it be possible to have a table view to allow for the editing of multiple asset identification numbers at one time with out having to update and select the next asset. OR would it be possible to allow a sequential type clone process of the Asset Identification Number.
For example - we have 130 items that we need to track in our inventory, they all look exactly the same but all need their own unique AID. So we clone 25 at a time and then have to go back in and manually enter in AID's which takes time. If…
1 vote -
Saved Selections or Baskets
Would be very helpful to allow users to select and save assets to baskets or Saved Selections. They may require multiple searches to find all the assets they need in order to take a single action on all of them. Adding assets to basket would let them build a group of selections and perform multi-edits or print labels or check out in batches, rather than one at a time. Much like you fill a shopping basket and check out all at once.
1 voteHi Barry
We already have a cart feature. We have enabled it for your account. In the future you can do it from Settings → Add Ons → Cart.
Now you can select a bunch of items and ‘Add to Cart’. Later go to the Cart from the Cart icon on top of the page and perform on action on the cart.Let us know if you face any issues.
regards
EZOfficeInventory Support -
provide a contact phone number
Your support model is awful. My customer is demoing your software and can not reach anyone. I need to obtain a list of supported hardware for your label design module. If you do not have one then I need to know about compatible hardware. if you do not have this then I will need ot know about the print language you send print jobs in.
1 voteHi Colin
Thank you getting in touch. Currently our support structure is based on emails and we maintain excellent response times to cater for our customers. You can always drop an email to support@ezofficeinventory.com for a quick reply.For scanners, we have worked well with Voyager 9540 series from Honeywell. It is readily available from online retailers.
We generate pdf’s which can be sent to any standard printer.
Let us know if you need more information.regards
EZOfficeInventory Support -
Need Help setting up labels
I am unable to get the labels to line up on Avery L6011 (Heavy Duty Silver Labels)
Page Top Margin: 0.590551
Left Side Margin: 0.314961
Space between labels - Left to right: 0.11811
Space between labels - Top to bottom: 0.001
Label Dimensions:
Width: 2.48Height: 1.142
They do not print down the page correctly, it as if they are moving up the page. The first 3 line up and then the rest below do not.
1 voteHi
Can you try the following dimensions:Page Top Margin: 0.583
Left Side Margin: 0.281
Space between labels – Left to right: 0.104
Space between labels – Top to bottom: 0Label Dimensions:
Width: 2.5
Height: 1.165Let us know if you face any issues.
regards
EZOfficeInventory Support -
1 vote
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List more than 25 assets per page
It would be helpful to list more than 25 per page. This would make checking out multiple items easier so you could select them all at once if they are on different pages, rather than checking them all out individually.
1 voteHi
To list more than 25 items, go to Settings → My Settings → Maximum Records per page.
You can select a maximum of 100 records.regards
EZOfficeInventory Support -
I'd like to be able to search on the value in a custom field.
I have created a field named IMEI SN that carries a specific identification number for a device. When I try to search on that value, or a subset of that value I get no returns.
1 vote -
Unable to update quantity of existing Asset Stock.
Unable to update quantity of existing Asset Stock.
1 voteHello,
Thank you for your inquiry. If you open the detail page for an asset stock item, you can click Add Stock to the right of the page to add a quantity to inventory (go to Items > Asset Stock > click the AIN for the desired item > Add Stock > enter amount and details > Process Order).
Please let us know if you have any follow-up questions.
regards
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EZOfficeInventory Support
Blog | Feedback & Support | Twitter -
1 vote
Hi,
A detailed response has been shared with you via our support channel. Please note the support@ezofficeinventory.com email address for whenever you need any help from us.
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Ability to edit a reservation
After a reservation is submitted, I would love to edit it.
1 voteHi
To view reservations go to the notification bell > reservations. As an admin, you can view all reservation requests. There is an edit button the right side of the list next to each reservation request. As a staff user you can view “My Reservations” tab and here too there is an Edit button next to each reservation created.
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How to clean my report and asset list
Now I need to clean my reports and retire item lists due to some testing performed so that my actual data can be imported.
How can I do that?
If you can do it for me please dont proceed until you get my approval as I need to screen shot first
1 vote -
Repair Asset Depreciation Report
Hello,
The asset depreciation report is not running correctly. It is not populating the Depreciation Amount or the Depreciated Values columns. Please advise when this is fixed.
Regards,
Candyce Schultz
1 voteHi Candyce,
Thank you for bringing this to our attention. The error has been fixed.
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Eduction pricing
do you offer Education pricing for schools. I'm looking at large number of different cloud based inventory systems and I'm asking all of them about education pricing.
1 vote -
False Advertising
I need to know why on the website it is listed as $95.99 annually but then when you sign up it's $95.99 a month. That is a big increase. I suggest you put that on the website so that people know up front what they will be paying.
1 vote -
How do I use SSO to login to iPhone App?
I enabled SAML SSO for the website, now users nolonger have to enter passwords. However there doesn't appear to be a SSO option for the iPhone app. Please help!
1 voteHi Kyle,
Our new iphone app enables users to login through SAML. It’s in beta right now. Could you send me the email addresses of the users that you’d like to move to the new app and I’ll send you guys invitations. The app will be released for general user base by the end of this month.
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