provide a contact phone number
Your support model is awful. My customer is demoing your software and can not reach anyone. I need to obtain a list of supported hardware for your label design module. If you do not have one then I need to know about compatible hardware. if you do not have this then I will need ot know about the print language you send print jobs in.
Thank you getting in touch. Currently our support structure is based on emails and we maintain excellent response times to cater for our customers. You can always drop an email to firstname.lastname@example.org for a quick reply.
For scanners, we have worked well with Voyager 9540 series from Honeywell. It is readily available from online retailers.
We generate pdf’s which can be sent to any standard printer.
Let us know if you need more information.