Mobile App update is poor
The new app is significantly less useful than the old app. The format /menu tabs is tiny even on a iPad (could you make them any smaller? or less intuitive. Its difficult to recognize if the app is frozen or loading info. The action arrow works most of the time but also freezes and we have to scan in 25 items again. you can't move back an forth with out losing all your scans. constantly having to sign back in.
Wish we could still access the old app
Thanks for writing in and for providing feedback on the new app. I’ll be happy to forward your comments to the product management team for future updates, however could you provide more specifics first?
1 where and how (i.e. on which screen or event or process) is it difficult to recognize if the app is frozen or loading info?
2 What specific steps do you perform after which the action arrow freezes?
I hope you're well. We have tried contacting you via email and calls several times. Left you a number of voicemails as well as email messages. We're calling the number added in your company settings, should we call a different number? We was hoping to getting in touch with you so we can resolve whatever concerns you have been having with the new app. Please get in touch with us at email@example.com