Have a better support section.
Instead of having just the idea section on the bottom, the pop up says Feedback and support, how about it takes you to an actual support section
3
votes

We’ve tried to employ the concept of “contextual help”. You’ll spot help sections on right pane on almost every page.
Here are FAQs: faq.ezofficeinventory.com
We also blog about rather complex support questions: blog.ezofficeinventory.com
And if you’re unable to find the answer, you can post it here OR get directly in touch at support@ezofficeinventory.com