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  1. 6 votes
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    3 comments  ·  General  ·  Admin →
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    Thank you, we'll be sure to forward your insight to Product Management.

  2. 1 vote
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    0 comments  ·  General  ·  Admin →
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  3. 1 vote
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    under review  ·  2 comments  ·  General  ·  Admin →
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    Hi Adam,
    there is value to saving backups to your own drive, specifically in cases where you expect to be offline and would like to access your data.
    regards

  4. 3 votes
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    1 comment  ·  General  ·  Admin →
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    Thanks for explaining what you want to achieve with EZOfficeInventory. Setting up inventory and tracking sales is easy and straightforward with EZ.
    If you're moving around in villages, you can also use our mobile app to scan barcode/qr code to record a sale quickly and conveniently.

  5. 1 vote
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    1 comment  ·  General  ·  Admin →
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    PS: to checkout items indefinitely by DEFAULT, go to Name -> Settings -> Company Settings -> Policy -> Default Return Date and Time. Set the Days to 0 and save.

  6. 1 vote
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    2 comments  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi Clinton
    Thank you for the details. The reason you have to tap completed is because you can scan up to 25 items at a time and then press completed once.
    Otherwise it would be cumbersome for most people to scan one item at a time, perform an action on the item and then scan another item.
    Hope that clears it up. Let us know if you require more information.

    regards
    EZOfficeInventory Support

  7. 1 vote
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    1 comment  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi
    A correction has been made. Thanks for informing!

    regards

  8. 1 vote
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    5 comments  ·  General  ·  Admin →
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    Hi Nolan
    Thanks for the suggestion. We already have advanced searching on the mid term product roadmap. That said, for now, you can create a list of assets while searching using the small downward arrow button inside the search bar.
    It allows all assets to show as a listing on top of which columns can be filtered and sorted to find the correct assets.
    If you have a certain criterion to filter specific assets, let us know on support@ezofficeinventory.com and we will assist in finding the fastest way to search for them.

    regards
    EZOfficeInventory Support.

    An error occurred while saving the comment
    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi Barry
    Thank you for responding. How does this feature fit into your workflows? Your answer will help us make it's case to product management.

    regards

    An error occurred while saving the comment
    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Nolan, a follow-up: Note that EZOI does have additive filtering within the items view. Go to Items -> Assets/AS/Inven and click on the Custom Filter button. You can now set additive filters with the Create New button to refine your results, and then save the filter with a Name to bring it up quickly (e.g. repeated usage) in the list view. Does that help?

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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    The groups, locations, and vendors themselves are searchable. Another feature of the item-list view is the ability to customize the columns to show the groups, location, vendors and other asset details, and then being able to sort them. Does that help?
    I'll be forwarding your idea to product management and will let you know when we've an update.

    regards

  9. 1 vote
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    1 comment  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi Barry
    The team here were happy to hear such great feedback.
    Do let us know if they also had any comments to improve EZOffice in the future.

    regards
    EZOfficeInventory Support

  10. 0 votes
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    1 comment  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi
    The issue has been resolved. Thanks again for informing!

    regards

  11. 0 votes
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    2 comments  ·  General  ·  Admin →
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    Hi there
    Thank you for the suggestion. Can you tell us more about your business and why this feature would help? The info could help make the case with product management.
    Let us know if you’ve any other questions.
    regards

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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi
    Thank you for the suggestion + the context of your business. I will forward it to product management and let you know when there's an update.
    regards

  12. 1 vote
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    2 comments  ·  General  ·  Admin →
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    Hi there
    Could you please explain the idea more? Do you mean you wish to see all the scans (done via scans of the QR coded label) made by a certain member? That is already possible through the Asset Scans report.
    If that is not what you had in mind, do please give more insight on your idea so we can have it forwarded to the product team for review.
    regards

    An error occurred while saving the comment
    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi there
    Thank you for the suggestion. Printed labels are integral to optimal workflow of EZOfficeInventory as there can be 100s of staff members (making printed lists impractical). Nonetheless I will forward your idea to product management and let you know when I get an update.
    regards

  13. 5 votes
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    under review  ·  2 comments  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi
    We are working towards adding more functionality to the cart including editing and checking-in assets.
    We will provide an update as soon as we have an eta.

    regards
    EZOfficeInventory Support

  14. 1 vote
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    2 comments  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Thanks for the verification. We are investigating and will get back to you.

    regards
    EZOfficeInventory Support

  15. 1 vote
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    1 comment  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi
    Thanks for your request. The search bar on the top can be used precisely for this purpose. However if you are looking to search via a specific criterion, do let us know so we can assist you in getting to them quickly.

    regards
    EZOfficeInventory Support

  16. 1 vote
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    2 comments  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    You can go to More -> Custom Fields and verify by editing the custom field if it has been made to be mandatory. If the field is mandatory it will need to have a value once the edit page is opened.
    If however it is not mandatory and still requires a value, you can email the name of the custom field to support@ezofficeinventory.com so they can look into it.

    regards
    EZOfficeInventory Support

  17. 2 votes
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    3 comments  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Thank you for the responses. Any item which is part of a package and has a QR code/barcode, when scanned will take action on the whole package. So a label can be used on the pallet for any of the items inside.
    Alternatively, we are also looking to add labels for locations. You would be able to track locations, scan them and pull out items which are in that location.
    regards
    EZOfficeInventory Support

  18. 1 vote
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    1 comment  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi Marcus
    The cart feature can be used to perform this action. All you need to do is go to the cart and click on add items. You can type the items here or scan a bunch of them using a handheld scanner and hit checkout to do all of them at once.
    Remember, if not turned on, the cart can be enabled from Settings -> Add Ons.
    Let us know if you require further information.

    regards
    EZOfficeInventory Support

  19. 1 vote
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    1 comment  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    Hi Jennifer
    Yes you can place photos on your labels. To do that, you need to either have the photo set as the thumbnail for that asset or at-least have it in your document library in the Items -> Documents tab. Once the image is available, you can go to More -> Print Label Templates -> Edit your template and you will find two options 'Library Image' and 'Display Picture'. You can drag either of these in your label.
    If you chose the Library Image option, after dragging and dropping in your canvas, you can double click the button and it will allow you to chose an image. Remember this image will be effective for every asset you are printing using the template so if you need a unique image for every item, you should exercise the thumbnail option.

    regards
    EZOfficeInventory Support

  20. 1 vote
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    1 comment  ·  General  ·  Admin →
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    AdminEZOfficeInventory Support (Support, EZOfficeInventory) commented  · 

    To search for asset numbers even if they are less than three digits, enter the '#' as a prefix. For example if you want to search for asset number 2, you can put '#2' in the search bar. It will directly bring up the asset details page.

    regards
    EZOfficeInventory Support