"Pending" Checked In/Out Status for Maintenance Period
I would love to be able to add a custom checkout status for items, or at least a "Pending" status. For instance, most of what we rent out are laptops. When a user returns the laptop, we would mark it as "Checked In" and the status changes to "Available." However, we have to image returned laptops before they are truly available again, and this may not happen for a day or two. So, I would like to be able to have options such as: "Check In" / "Check Out" ; "Make Available" or something similar. "Check In" would indicate that the item has been returned, but that it is not yet ready for checkout. "Make Available" would indicate that the item has been returned and that it is immediately available. I imagine other users of this system would also have some need for this feature, such as cleaning an item when it's been returned, or checking for damage, etc. before it's listed as "Available" again. Thank you for your excellent work on this product! :)
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Kristine Horn commented
Oh! That would work, actually. I did not think of doing something like that. I will set it up so we have a maintenance user. Thank you!
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Would creating a maintenance user help ie each time an asset is checked in, have it immediately checked out to maintenance and then once done, check it back in. That way you'll be able to measure the downtime of assets by reviewing checkout reports for maintenance.