333 results found
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Live Web Links in the App for Doc/Image Area
Would be nice if you add a link/url/website under Doc/Images - and then added as url, they they become active links in the App on phones or tablets. They are live links from the web portal, but do not appear to be live links in the apps. Most of our users will be accessing that way so would be a great enhancement.
1 voteThe links in the app are now linked URLs.
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Barcode scanning incorrectly
When using both IOS and Google Play devices, the IOS device adds a "0" in the beginning of the barcode. This prevents non-IOS device to NOT read the barcode as an existing item. Is this a setting on the IOS device.
1 voteThank you for pointing this issue out. It has to do with a particular encoding of UPC. We’ve fixed this issue. Do let us know if you still spot something that’s off.
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Scanning QR Code from iPad - how do you get to your results?
When scanning a QR code from the iPad, we are not seeing any way to get it to pull up the result so you can check the device out. I can send a screen shot if needed. There is "This label has already been scanned" and "Total 2 (of max 25) items have been scanned, but nothing else to select. On an android App version, you get the "completed" button so you can at least click on that and pull up the asset.
1 voteThis issue is now fixed.
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Old status:
Can you try by holding the iPad in portrait orientation. You should be able to see cancel and completed buttons.Holding it in landscape orientation is messing up some display buttons. We’re looking into the issue and will fix it shortly.
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1 vote
The billing starts after 15 days of signing up even if you sign up earlier than that because we do not want to take away your 15 day trial period.
You’d be seeing it after 25th of June in the billing area (Your name at top right → Settings → Billing → Invoices) This is when we would charge.
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email
My email has not come through for setup.
1 voteWe’ve sent you a fresh link to confirm your account via email.
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Add "Add to Cart" to Mass Actions
When you're looking at listed items, aside from "check out", "check in", etc., we should have the capability to do "Add to cart" instead of having to go to each individual page and do that.
1 voteYou should be able to see the Add To Cart option in the Actions dropdown on main asset and inventory listing (Items→ Assets or Inventory). It’s the 4th option in the dropdown. You can select multiple items and Add them to cart.
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A link on the Dashboard to load our own Schedule. We don't use your asset calander
I would like to see my staffs work schedule on the dashboard where your asset schedule is.
1 voteYou can use the iCAL link to import events from our app to a calendar client eg Outlook and use that for adding other events as well.
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pre fill out price of add stock
I tried the add stock option on my phone. The system already has the value of the item in inventory, so once i put quantity then the system should calculate and fill in the value. We should not have to do double the work. All we want to do is scan the label, enter the quantity, and then log it into the proper location. The system so calculate the total value of the added stock.
1 voteThe values are now pre-populated on mobile apps as well.
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Crop (not squish) asset images on "Assets" thumbnails view.
It would be more convenient and more attractive if the image thumbnails for the assets were not squished. Currently every image I have for assets appears at an incorrect aspect ratio, which is bothersome while browsing the assets page. For a lot of my assets, it is important to be able to distinguish small details at a glance.
1 voteHave a look at Settings → Company Settings → Advanced Settings → Thumbnail View
You can choose to view a cropped image which has the correct aspect ratio, or full image which may get squished.
For best results, use Square Images.
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Create a checked out to box
I like that you can see who checked the item out, but also need a field that defines who it was checked out to. This would be best as a manually entered field as opposed to a list box.
I will use the comments box like others are doing, but this does not show up on the Checked out Assets report, so you cannot see at a glance who has the equipment.1 voteWe track the logged in member taking the action and this does show up in the reports.
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Print directly to local printer
I would like to be able to print labels directly to local label printer from the application instead of having the labels emailed to me.
1 vote -
Allow staff users to be able to see assets nested under locations.
As an administrator, I can click on the location in an asset's description and it takes me to a list of all assets nested under that location. I can also search for locations.
Right now, staff users do not have this ability and it's a huge problem for us.
1 voteStaff users can go to their asset listing and filter assets by a location.
They can also customize their listing (from top right of the asset listing table – the 3 grayed dots) to show location in the table.
Does that work for you? -
Group reassignment
I am trying to reassign a group. I can change the group but it won't save the change
1 voteItems can be moved from one group to another. You’d need to select a bunch of items and choose Edit from the Action dropdown. On the edit page, you’d see the Change Group button.
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Spacing on Label 5523
Spacing on 5523 is off where the text slowly moves up the label and off sets itself
1 voteThis could be the problem:
http://faq.ezofficeinventory.com/?qa_faqs=my-print-outs-are-slightly-off-from-what-the-pdf-showsIf you’ve made sure that the settings are right and the issue persists, please send us the EZOfficeInventory pdf of labels that you’re printing at support@ezofficeinventory.com
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can you just customize your own headings?
i am doing a simple office supplies inventory with re-order points.
I need headings like "re-order" "in-stock" "order amount"
Am i really limited to the few choices you give me or can i just customize my own headings? sorry im new to this program and haven't explored it much , can someone walk me through this possibility?1 voteHave a look Your name at the top → Settings → Company Settings → Custom Label.
Does this work for you?We’ll also have a product specialist reach out to you.
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Questions regarding product groups, subgroups and images.
1) Is there a way we can pull products based on groups or subgroups?
What we are trying to do is create a daily pull job of our inventory from EZ Office and update our ecommerce platform thats built on Ruby on Rails.
The idea is that if EZ Office has all the data entered properly when products arrive to our location and are added into our inventory software (EZ Office). The daily job can import the data and create the products on our platform ready for sale.What we have noticed is that when all items / inventory is…
1 vote -
Unable to delete groups
Unable to delete groups
1 voteGroups that have items in them can not be deleted unless you move the items out of that group. To move items out, you can select them from the main listing and from actions choose Edit. On the Mass Edit page, hit the Change Group button on the right. And move these items to another group.
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Post commments in e-mail alerts for sales/ puchase inventory
We receive the comments (in e-mail alerts) when assets are singed in/out or reserved. We need the comments to be in the e-mail alerts for the inventory alert. The comments show us what job the inventory needs to be billed to.
1 voteDone! You should be able to get these comments in alert emails.
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Help for subgroup
How to create a subgroup within a group
1 voteTo create a subgroup:
- go to Items → Groups
- click on the group that you want to create subgroups for
- on the group detail page, you’ll see a button on the right that says: Add Subgroup
Do let us know if you face any issues.
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Latest events screen
It says "USER NAME" checked out asset. It should say asset was assigned to "USER NAME".
1 vote
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