113 results found
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delete test entries
Is there a way to delete old ‘test’ entries so that these items do not fall into history and reports?
1 voteThe account owner can delete assets/inventory records in bulk to clean up your account.
To do so:
1) From Settings → Company Settings → Asset Deletion, enable the option that says “Allow account owner to delete in mass”
2) Then go to your items listing, select a bunch of items and delete them from Actions dropdown → Delete
To select more items in a go, you can increase your page size from Settings → My Settings → Records per page (max can be 100) -
Select All Items
When will we able to select ALL items in a group instead of having to do it page by page? I can't seem to make it work- any help would be great. Thank you
1 voteHi Karina
Let us know if this solves your problem:
1) Go to Settings → My Settings → Records per page and enter 100 (this is the max per page)
2) It’ll increase your page size to 100 items per page and you’d be able to select more items in a go -
Add software maintenance area
We track software maintenance agreements and although we could add them as assets it would be handy to have a tab just for warranty or maintenance agreement tracking on hardware or software.
1 voteJohn
Do you have pdfs/URLs for these agreements. If yes, you can add them under Documents tab.
Also, check out Items → Custom Attributes to create custom fields such as ‘Agreement expiration date’ etc.
Let us know if this doesn’t solve your problem. -
Re Printing
Allow pre-made label templates from Word or other software to be uploaded. For example Avery 06576 labels have a Word template but if you set up a new template in EZ Office using the same dimensions it doesn't line up with the Avery labels.
1 voteLet us know which Avery template you’d like to use and we’d add it to your account.
Have you finalized using Avery 6576?
One of the reasons for dimensions to not line up is printer settings. Details are given here: http://faq.ezofficeinventory.com/?qa_faqs=my-print-outs-are-slightly-off-from-what-the-pdf-shows -
Automatic Checkout for reservations
Is there a way to have items get automatically checked out? Currently, my team puts in a reservation and then we have to change it to a checkout. Can't the system just switch over to checked out upon the date and time requested by the team member?
If there are any conflicts then the team member is notified. For example, the item is currently checked out and it needs to be checked in for the reservation. Can the system send an email to both team members to let the one in possession of the vehicle to check in the item,…
1 voteThere is an issue with automatic checkouts. The actual ‘real life’ action of check out is to be mapped with an event in the software. The actual decision is to be made by a person and not the software. Auto-checkout will be software taking the decision.
There are ways in which you’re notified that you have an upcoming reservation:
- ‘Reservations starting today’ on dashboard. You can click on it to go to the reservations starting today
- Have the alert ‘Reservation started today’ from Alerts
- Staff can enable alert ‘Reservations on assets in my possession’
Let us know what you think. -
I've created a user who has oreserved some equipment.
How, as an Admin, do I approve it all?
1 voteAt the moment, everyone can reserve equipment but you as an admin can Cancel that reservation.
Staff Reserves → Admin can Cancel it or check the items out to that personWe’re working of a work flow where:
Staff requests a reservation → Admin approves/deny it and then the reservation is made
It’s part of our December release (shooting for 3rd week of Dec) -
1 vote
Identification Numbers are also used for barcodes in EZOfficeInventory. If you have a an Identification Number associated to an item and you scan the barcode with the exact sequence, this item is pulled up. Similarly you can generate barcode labels.
If your sequence numbers have special characters, you can add a custom field called e.g. ID and track them using this filed. Custom fields can be configured from Items → Custom Attributes
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QR code for adding/removing stock numbers
I'd like to be able to print QR codes for inventory items where you can scan it and one touch sell/add stock to the item. This would increase our efficiency.
1 voteView comments for discussion!
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make groups the default tab that opens under items.
I have introduced over 200 people to the system and it is way easier for them to digest the groups tab than an alphabetical list. I know I am always looking for that button immediately after clicking on items.
9 votes -
Navigation within groups
I would love it if you could get back to the asset subgroup or just follow the same path you took when working on an asset.
3 votes
discussion under comments- -
Edit Depreciation Value
To whom it may concern:
I was attempting to edit the depreciation value of the assets that we have in the company and it looks as though it's locked. Is there are way to edit the value or is it a different package that we need to subscribe to? I look forward to hearing back from you all. Thanks2 votesUnder discussion. See comments.
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Calendar Link
The calendar link doesnt work for me. I am trying to link the reservation queue into my computer calendar.
4 votesThe reservations should be appearing in the imported calendar. Can you send the ics link (calendar export) to support@ezofficeinventory.com
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Show list of compatible devices
I would like to see a complete list of all compatible devices. For example (and could someone answer this for me), is it compatible with the Samsung Galaxy Tab 3 running Android 4.2. Note this a wifi only device.
1 voteOur mobile apps are compatible with all android and iOS devices.
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How do you clouse out of a downloaded document in the iPad?
When accessing a document within an asset on the ipad, how do you get out of the document without having to close down the app and restart it? When you select download it opens the document just fine, but can't find the way to exit that document and get back to the app. Having to actually close the app down and relog in which is not effective. Thoughts?
1 vote -
Edit cart items
As of now I cannot have employees fill a cart and then delete individual items from it. I would like to see the ability to have actions in a cart. Maybe: remove item from cart and maybe service items in cart.
5 votes -
suggestions mechanism leading to better automated servicing and other sugaring
When you know some information you can guess various services automatically.
examples
* computer type, model, purchase date, and a warranty length (or warranty expiry date), can help to guess warranty is due to expire.
* knowing printer's model, and paper usage can help to guess when the cartridge service is required.
* knowing how many coffee cartridges are used by a coffee machine can allow you to guess when to order cartridges, and so on.1 vote -
associate custom to subgroup
if groups and subgroups are supported,
the custom fields should be possible to associate to subgroups too.
Otherwise, if you have a specific "schema" of equipment in mind, a suggestion should be made to divide the equipment into specific groups/subgroups4 votesThis is on our roadmap but we’d not be tackling it in near future.
See comments for quick workarounds. -
https only access
currently the default URLs are http://, and https:// works.
It should be possible to force https, so that users don't connect from insecure networks to the company's assets, to avoid data leakage.1 voteOther than the ezofficeinventory.com product webpage, rest of the app is on https by default.
See more in comments. -
Mobile App
I am having an EXTREMELY difficult time managing the EZ Office Inventory mobile app. I brought up the menu so that I could select the option to scan a label, which worked fine - but, now there's nothing I can do make the sidebar menu go away. I've even tried signing out and signing back in.
1 voteThis may happen due to sluggish internet/data connectivity. Can you confirm that you’re able to browse the internet without any issues.
Is this the first occurrence of this issue or have you seen this before? If yes, which phone are you using?
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Allow alphabetizing of lists on Phone app not just on PC
Allow alphabetizing of lists on Phone app not just on PC. At present I can only alphabetizing on PC & would like to be able to have this option on the phone App
1 voteItems in mobile apps have the same sorting as the web app
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